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I cannot properly view menus or run the free courses.
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Many of the features on this site require Macromedia Flash plug in, if you do not already have this plug in you can download it at Macromedia’s web site.

I click on the pause and then the continue button but the course does not continue
Just click on the replay button and that segment will replay.
What kind of hardware is required to run your training?
The recommended computer is a Pentium class MMX with CD-ROM and sound card. In order to view the high quality graphics and animations you should also have a video card capable of displaying 800x600 resolution at full color (64k or 16 M colors). Older computers can be used but they will either play slower or will not be able to display all the colors.
Can I learn using a notebook computer or a portable?
Yes. The notebook or portable needs to meet the same minimal hardware requirements as the desktop system. However, system performance generally tends to be slower on notebook computers, therefore we urge you to only consider using a notebook that has a Pentium MMX processor or higher.
How can I have my student records be updated on both my home and office machine.
In the records menu there is a upload and download button. If for example you want to continue your training at home, then you should upload your files to our server. Then on the computer at home click on the download menu to download your records.
What is the difference between the online and CD-ROM based Courses?
Most of our courses are designed to be both played back from CD, downloaded from the Internet or played directly from the Internet. However if you order a CD Course, you also have the option of using our online campus. This gives you maximum flexibility as you can play directly from the CD or download a course if you do not have the CD with you!
What is Web-based training?
Web-based training is instruction that is delivered via a Web browser, such as Netscape Navigator, through the Internet or an intranet. Using the Web, or an intranet's web, for training specifically refers to the visual environment and interactive nature of the Web.
How can I determine whether Web-based training is right for our organization?
Here are several questions you can use to assess the viability of Web-based training for your company: Do you have management support? Do you have enough potential users to justify the cost of purchase or development? Do you have a target audience who can use or learn to use a computer? Will they accept a Web-based program? Will they learn from this particular program? Will the program provide a method of instruction that is easier, faster, cheaper, safer, or more engaging than the alternative? Did you come to this page looking for the answer to this question?
What are the Advantages of Web-Based Training?

Flexibility, Accessibility, Convenience
Users can proceed through a training program "at their own pace and at their own place." They can also access the training at any time, and only as much as they need - known as "Just in time and just enough."
Cross platform
Web-based training can be accessed by Web browsing software on any platform: Windows, Mac, UNIX, OS/2, Amiga, etc. You can deliver your training program to any machine over the Internet or intranet without having to author a program for each platform. Web browser software and Internet connections are widely available - Most computer users have access to a browser, such as Netscape Navigator and are connected to a company's intranet, and/or have access to the Internet.
Inexpensive worldwide distribution
No separate distribution mechanism is needed. Web-based training can be accessed from any computer anywhere in the world, keeping delivery costs low.
Ease of update
If changes need to be made in the program after the original implementation, they can be made on the server which stores the program and everyone worldwide can instantly access the update. Courses can be designed to access designated current information, such as the latest new product specifications from any other server worldwide for an on-the-fly update whenever the program is run.
Travel cost and time savings
There are no travel costs for bringing remote employees to a centralized workshop because the Web is available from the desktop. And according to the report "Return on Investment and Multimedia Training" the actual time required for training by computer averages about 50% that of instructor-led training, lowering costs further.

What are the Disadvantages of Web-Based Training?
Bandwidth limitations - Limited bandwidth means slower performance for sound, video, and intensive graphics, causing long waits for download that can affect the ease of the learning process. The problem is greater over the public Internet where more traffic jams occur, and less on a company's intranet which usually has greater bandwidth. Future technologies will no doubt help to solve this problem. Are computers replacing human contact? - There's a general concern that as we move towards more computer usage, a glowing terminal replaces a friendly face. Decreasing instructor-led training makes some trainees uneasy. If this is a concern, consider a gradual introduction of the technology. Today's Web-based training programs are too static - As with any emerging technology, the level of interactivity in Web-based training is too-often limited. This is gradually improving, and as it does the impact of the training on performance improves also. Takes more time and more money to develop than expected - Like any first-time challenge, learning about and implementing new technology takes more resources (and more aspirin) than expected. You can make it easier by starting with a simple program and building on success. Also, remember that the greater portion of costs associated with Web-based training are start-up costs. Programs can be delivered and re-used with fewer costs than with traditional methods. Not all courses are delivered well by computer; Some training topics are not best served by computer-based training and require a more personal touch. Team building activities and dealing with emotional issues such as downsizing come to mind. Web-based training and other technologies for training are mainly for assisting the learning process and are not for replacing methods that already work well.
What is multimedia training?
Multimedia training is a type of computer-based training that uses two or more media, including text, graphics, animation, audio (sound/music), and video. In practice, multimedia uses as many of these media as is practical to produce a colorful, engaging program delivered via the computer. A typical program allows users to control their progress and pace through the course so everyone can learn at his/her own speed. A catch-phrase that reflects this impact is, "With CBT, we captured their heads; With multimedia we capture their hearts."
What is driving the interest in Web-based training?
New demands in organizations are increasing the interest in Web-based training on a daily basis. The need for less expensive ways to deliver training has led many companies to explore the option of Web-based training. The convenience for users of the programs - at their own pace, at their own place - and the engaging nature of the multimedia delivery are big advantages. The centralized nature of web-delivered training makes the delivery standardized for all users who take the course. Web-based training is often less expensive and more convenient the alternatives. Web-based training is a fascinating new field, which will likely have a vast impact on all professionals in the field. And, well, it's pretty fun to use and develop for, too.
How can management be assured employees are actually completing the program?
Because training programs are designed to be "at your own pace," the importance of tracking a student's progress is a concern. Many programs have administrative features that keep track of where employees are in the course and how well they are doing.
Where can Web-based training be delivered?
To any computer; anywhere that can access the Internet or intranet.
Some of our employees have never used a computer, will it be difficult for them to learn?
No. For some of our training programs, up to 60% of the users have never used a computer before.
<br>We have designed the programs with simplicity in mind. For these programs, there is an orientation on how to use the mouse and navigate through the courses.
I am concerned about lost and damaged CD-ROMs. Can students take the training without having to handle CD-ROMs?
Yes. The training can be installed directly on the hard drive, either on a standalone machine or on a network server, this allows the training to always be available and users will not have to handle CD-ROMs.
Can I dedicate machines for the sole purpose of training?
Using the student management system, all training programs can be run in "Kiosk mode". Kiosk mode allows the machine to be boot up directly to the student management system. Users cannot tamper with or access any other programs on the computer. This is ideal when one or more machines are dedicated for sole task of training.
Can I deliver the training over my network?
Yes. Just how you do it depends on the capabilities and the traffic load on your network. Low-cost 100 Megabit (Fast Ethernet) adapters and hubs work great. The main factors as to whether your network can support the training are the bandwidth of your network, the type of server(s) you have, the volume and nature of normal traffic on the network, and your expected level of traffic on the network. As a benefit, using the student management system, all student data can be kept on the server. This allows students to login to and receive their training from any machine connected to the network.
Our staff doesn't always have the time to finish a course in one sitting, how do you solve this problem.
When a student goes through the training, their location is automatically recorded. The next time that they run the training they are given the option to start at the place where they last left off.
I am responsible for managing the training of users located in many different locations throughout the country and some even overseas. Can I control and manage the training for these users without leaving my office?
Yes. The student management system allows you to assign training courses and monitor student progress remotely using the internet.
Can I share student records with my other software programs?
Our student management system uses Windows ODBC standard data file format. This means that the majority of your Windows applications can read student record files without any programming. Examples include Microsoft Access, Microsoft Excel, dBase, Lotus 1-2-3 and many more.
Can your courses be used with other student management systems?
All our courses are AICC and SCORM compliant, this means that our course can also be controlled by another student management system.
 

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